Everything about Telus customer service

Everything about Telus customer service

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I've experienced difficulties with The Tech Support for the house World wide web as well so hard we used above one hour dealing with an issue. I’ve been acquiring for months and months.

• I used to be bounced concerning multiple agents, my calls had been disconnected, And that i obtained inconsistent data with regards to my agreement and reductions.

Again in the day, you had a selection of companies. Now We've megacorps that swallow just about every different option up and you simply're still left with three decisions spanning a complete place, all of which collude with eachother to extort It is really customers.

I referred to as Telus CS at 8.55AM Mountain time and they hanged up on me, indicating that I have to get in touch with all through "frequent Business hours". Is that this for serious?

The TELUS team acknowledges that our get the job done spans lots of Territories and Treaty locations and we've been grateful for the normal Awareness Keepers and Elders who're with us today, those who have long gone just before us and the youth that encourage us.

within the Black Friday i called Telus to get me a completely new cell line for my daughter if there is a deal like i acquired Earlier for my other Children like a faithful customer with Telus.

Payment impacting changes would require a cell phone connect with but before accomplishing that, Have you ever attempted the payment arrangement selections on the internet?

  I am advised to speak to Loyalty and determination and continue to finding no in which.  I have managed to speak to 2 folks who referred to as on their own managers in the Philippines, who couldn't aid me.

I have never been so annoyed with a firm.  It truly is difficult to have answers from Telus.  My Monthly bill has long been modified several periods because signing up with them a calendar year back after a promoter arrived to our doorway and drew us in with attractive presents.  She even said Telus would pay for Shaw's contract penalty to move us around.  I regret just about every 2nd of transferring.  It requires up most of the afternoon to talk with anyone at Telus.  Maintain situations estimate an hour only to become forwarded to anyone and placed on keep for another hour.  My agreement settlement demonstrates what my Invoice needs to be Nonetheless they arbitrarily transform my bill to a hundred.

so i known as the customer server (Jane) to resolve the issue immediately after outlining the problem and what It can be come about, The agent just facet with her companion and Telus technical support she lied concerning the credits and bargains they removed from my account like a faithful customer with Telus and she claimed the credits expired and not accessible, she Assume i'm stupid, If your low cost has expired i really should see the expiration day on my Invoice like i see on household service bill.

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Hello @Ben708 we undoubtedly price your loyalty with us and we want to assistance. Please keep watch over your inbox for any message from us

I had some minimal difficulties but I had Definitely no clue how to fix them. Then, my co-employee encouraged me of one's service. Your workforce were particularly affected person and helpful! Owing to all of these!

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